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April 19, 2019 1 min read

Issue: Crash Dump Blue Screen of Death

Repair Charges
Kingston 16 GB DDR3 Rams: $120
Service Fee: $30
Total: $150

Windows Loading Page

BSOD Crash Dump

The PC will loop through the windows boot up for a few times then end up with this Blue Screen of Death (BSOD), with it carrying out the crash dumping process. Sometimes this BSOD happens even before entering into the desktop. But more often than not, it happens in a short while after the PC is able to boot into the desktop. From the looks of it, it seems like it is a ram issue (which turns out to be right).

Open Case Side View of PC

Rams being changed out.

Looks like it is a pretty neat build with a good motherboard and a good power supply. There is also a lack of SSD on this PC, so we recommended the owner to add a SSD to spped up the computer. However, the owner was having a tight budget so he didn't go ahead with the upgrade. We replaced the rams and tested the PC. Fortunately, the PC managed to boot into Windows without crashing!

Box within PC

Sidetracking a little, it is a rare sight to see the box which is used to contain the spare screws still kept inside the case. I wonder who is the builder of this PC.

PC working with proper boot up screen.

G.Skill Ripjaws 16 GB DDR3 rams.

So to confirm that the PC is ok, we ran through a series of tests namely the windows memory diagnostic test and 3D mark stress-test so as to ensure that the PC does not crash and go into the BSOD. The culprit is this set of G.Skill rams, which is surprising because G.Skill's produce very reliable rams.

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