This client dropped off his Asus G20 gaming PC in our shop to reformat his storage drive as he is unable to boot into his Windows. The PC is running but it keeps looping on the recovery system.
We removed and replaced the thermal paste for his processor and graphics card. As it is a Asus G20, the dismantling work is more tedious as the parts have to be removed in a proper order. After changing the thermal paste, we installed a SSD to boost its starting up speed.
This Asus G20 gaming PC is back to life and ready to roll on for the next 2 years hopefully!
This computer came in with it experiencing Blue Screen of Death (BSOD). It will loop through the Windows boot up page and the BSOD will occur before booting into Windows. Occassionally, it will be able to boot into the Windows desktop, but the BSOD will happen very quickly. The issue was with the rams, so we swapped out the rams and the PC was running properly again.